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We have tried multiple times to contact the store manager about our claim and always get the answer he is not in today. as of now he has been out about a month. They lost our package and can't seem to get the insurance claim completed. We have been to the store several...
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1.0
Товар/услуга
Недостатки
  • Very poor customer service
#1341823
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Ups Store - Terrible Customer Service - Hung Up On

Employee did paperwork wrong. Caused massive problems. Package is not delivered internationally. I call to get information and get hung up on. All by same employee.
Товар/услуга
#1336911
Was just in the UPS store in Ocean View Delaware and watched a woman get totally ripped off. How can UPS justify charging $10.00 for a 18x18x18 shipping box. You can buy the same size box at Home Depot, Lowes or even a UHaul store for about $1.34. Glad I didn't need a...
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Anonymous
JoeMarron

What UPS Stores sells are shipping boxes. The other stores you mention sell moving or storage boxes. The difference is in wall strength. A shipping box may be transferred 6-10...

1.0
Ocean View, Delaware
Недостатки
  • Watching a customer being ripped off
#1331909
I went into the Moore,Oklahoma store to mail a birthday gift to my grandson in Washington State. The young man that was helping me was very nice and helpful. He shocked me when he said it would be $36.00 to ship a very small box. I said that is crazy, when an older...
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1.9
Товар/услуга
#1327179
I got to the UPS store #6448 located at 8355 W. Flagler Street Miami, Florida 33134. After waiting for a while for other customers before me I told the clerk that I had an Appointment for 1:00PM to open a mailbox and he said ok. he got on his cellphone and called...
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#1326458
The owner of this company, I have found, is against those with a disability. I have tried on numerous occasions to park in front of the store where it says "UPS Store Parking 5 minutes". The owner should read his own sign. I have had run ins with him on numerous...
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1.0
Преимущества
  • Associates are friendly
Недостатки
  • Custormer service
  • Owners treatment of customers with disabilities
#1326038
I had a box to ship to Duluth Georgia on 7/25. I paid $167 for 2 Day Air delivery on 7/27. The Sherwood Oregon UPS Store took it upon themselves to put a Hazardous Materials Label on my box. The UPS Hub sent it back to the UPS Store. Lie #1: Christina at The UPS Store...
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Anonymous
Anonymous

Yawnnn Next time box your @#$# up and seal the box before you take it to the store.

1.0
#1324493
While utilizing a prepaid UPS Ground label to return 4 items to Amazon the Owners of the store told me that since I only had one label only one package could be shipped. The Amazon Label had all 4 items under the same tracking number. The Male owner started giving me a...
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Anonymous
JoeMarron

What is an Amazon label? No outside label is gonna list the number of items inside. Did your 4 items arrive in the same box? If not it is very coincidental they would all go b...

1.3
Недостатки
  • Poor customer assistance and service from the owner
#1323700

Charge excessive amount of money. Their printers don’t work to view the document and when you use computer they charge you 2.5 dollars just to view and print and say it is store policy. Will not recommend it to anyone.
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Anonymous
Joe Marron

Why would you order online if you can't print at home? Why do you assume using a stores computer is free? Is the copier or fax free? The store pays for the computer, printer ,...

1.7
#1323699
I was charged an excessive amount of money on my charge card to ship a box from Pennsylvania to North Carolina 7 hours way. A artificial Christmas tree shipped in a box 12 x 12 x 48 weight was 10 pounds. All they did was placed the artificial Christmas tree box inside...
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#1312936